海外訂購流程-訂購前請詳讀

2019/02/12
海外訂購流程-訂購前請詳讀
海外買家訂購前,請先詳讀以下說明,完成訂單便表示同意購物規定

海外買家訂購前,請先詳讀以下說明,完成訂單便表示同意購物規定
International shopping Instructions

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開放以下國家配送

香港、澳門、日本、新加坡、馬來西亞
Hong Kong, Macau, Japan, Singapore, Malaysia

1. 海外訂單一律為「郵資貨到再付款需加收 NT10元處理費 ( 結帳顯示運費為處理費 ),商品皆以台幣計價,使用海外信用卡結帳時,交易手續費、匯率與依發卡銀行規定。如有任何疑問,請聯繫您的信用卡發卡銀行。
We will deliver goods via SF EXPRESS and the freight charge by your side. The freight in order shows $10 is the service fee.
All credit card transactions shall be settled in Taiwan Dollars. The rate exchange and additional service fee are followed according to the issuing bank regulations. Please contact with the bank if you have further questions.

2. 國外訂單不適用滿額免運或其他免運費的活動The free delivery over NT$998 only can be applied to domestic sales in Taiwan .

3. 海外配送地區一律使用順豐快遞寄送,郵資貨到再付款

除運費部分將再加收燃油附加費,費用說明請參考順豐官網。如配送區域為偏遠地區,順豐速運將會加收偏遠地區服務費。 

若包裹裁積過大,為避免破損,順豐快遞規定需用箱子裝,裁積大於重量將以裁積計算。運費皆依快遞公司計算為主。

運費計算方式請參考順豐速運快遞運費查詢  
Goods will be delivered via SF EXPRESS and the freight charge by your side. 
You may select all of your items firstly to us and mail to us. We will inform you the weight and size information. You could check the freight from “SF EXPRESS EXPORTS rate”. 

4. 海外交易因各國規定不同,收件時需支付進口關稅等其他費用。部分商品可能會有無法配送或清關等問題,建議您先確認商品是否可送達指定國家後再購買。
收貨人需遵守收貨之國家(地區)的進口規範與限制(違禁品..等),否則相關法律問題將由收貨人自行負責。
Receiver has to follow the country import rule and take responsibility of all legal aspects

5. 各國進口關稅標準不同,若領取包裹時貴國欲收取商品之關稅,需由會員自行負擔。
Member has to bear the import tax based on country import rate if needed.

6. 若包裹因各國法規產生關稅,而訂購人不願支付關稅以致包裹需退回時,退款金額將扣除實際產生之來回運費及兩地關稅後,再退回原訂單餘額。
If member refuse to receive the package due to the import tax rate, refund will eliminate two-way freight fee and taxes.

7. 海外運送費時、跨國退款作業繁雜,因此不提供退換貨服務;請選購商品時,務必確認商品顏色尺寸符合需求再進行結帳,若完成訂單便表示會員同意本規定。
Due to the complicated procedures, return or refund are unacceptable. 

8. 填單時請選擇正確的區域,並填寫正確地址、收件人資料,若資料錯誤造成錯誤寄送,將由買家自行負擔。
Please fill in the detailed information required by system. 

9. 海外訂單如有問題客服一律使用E-mail聯繫,請務必填寫正確E-mail信箱。
We will contact with you by Email. Please leave the Email you frequently use for us.

10. 商品同時在店面銷售,若發生缺貨狀況,將直接取消刷退,不另行通知,可接受在下單。
For the items that are in stock, we can ship them to you within 24 hours in week days.
If your order for items that are not in stock, we will inform you by email and proceed with the cancellation of order.

客服聯繫窗口 Contact: 

E-MAIL信箱 : sales@arestaiwan.com

FACEBOOK: Ares Taiwan 泰好鴻業股份有限公司 ( @ares888.com.tw )

LINE ID: @sax7795o

   

   

   

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